We cover your entire tech landscape: Windows/Mac endpoints, physical & virtual servers, enterprise‑grade LAN/Wi‑Fi, domain & DNS management, cloud hosting and web presence. Our bilingual 24/7 help‑desk resolves issues in under 4 hours; we proactively monitor performance and security, deploy patches, manage licenses and run automated backups with verified restores. Services include firewalling, content filtering and endpoint hardening to mitigate risk. Scalable OPEX plans adapt to your growth curve.

A single help‑desk for your entire digital landscape.
Our 360° managed IT service covers:

• Endpoints: provisioning, corporate imaging, remote & field support.

• Servers & Virtualization: Hyper‑V, VMware, AWS or Azure with high‑availability policies.

• Networks: LAN/Wi‑Fi design with UniFi/Cisco controllers, QoS and VLAN segmentation.

• Domains & DNS: purchase, renewal and SPF/DKIM management.

• Web & Cloud Hosting: optimized WordPress, SSL certificates, WAF protection.

• Cybersecurity: next‑gen firewall, EDR and annual penetration tests.

Proactive operations:
‐ 24/7 SNMP/agent monitoring → alerts before failure.
‐ Weekly patch cycles with agreed maintenance windows.
‐ Incremental‑forever backups plus automated restore verification.

SLA & Metrics:
⏱ Help‑desk response < 15 min; avg. ticket resolution < 4 h.
🔄 Critical‑service uptime ≥ 99.9 %.
💲 Predictable per‑user/month OPEX model.